About Us
       
 
       

Opening hours

Monday to Friday 9:30am to7pm


Sat 7:30 am to 5pm
Sun and public holidays closed.
 
Consultation

Monday to Friday 9:30am to7pm

Sat 7:30 am to 5pm
Sun and public holidays closed.
 
Treatments available to male and females
 
Parking

Parking is ample on site and on the side street and main street.
 
Appointments and Bookings

can be made via phone call, text messaging or in person
-please do not book for someone else unless you are sure that the person you are booking for will keep their appointment
Arriving 10min early allows us to make the most of your time with us. We do our best to conclude treatments at the scheduled time but sometimes that is not possible
A maximum of 15 min delay can be expected during busy periods
If you arrive late for your treatment, your treatment will be finished on your scheduled time to prevent delays for the next client.
-we recommend booking in advance to avoid disappointment
-clients can cancel and rebook as many times as required.
-please feel free to ring us and negotiate
-we are a friendly team and will be happy to help but please refrain from cancelling once your appointment reminder has been sent
-we need at least 6 hours of cancellation notice
-a minimum of 4 hours will be accepted depending on your circumstances
-if you give less than 4 hours of cancellation notice or fail to attend your booked appointments, amax reserves the right to charge you a penalty at your next booked appointment as stated below:

*An extra 50% for treatments valued up to $50.00
*An extra 20% or treatments valued above $50.00
-Amax has the right to refuse your treatments if you frequently do not attend your booked appointments
 
Consultation

A free 15-30 min consultation is given
If you do not turn up on your booked consultation, you will be charged $20.00 on your next booking which will be refunded if you start your treatments at Amax
You will not be charged for rescheduling your appointment if you change or cancel within 24 hours
No obligation
You walk out with your information and quotation
If you are happy you can later call us and book in for your treatment time.

Free Treatment

If you have been offered a free treatment from AMAX, please keep that offered time. If changes are not made within 24 hours you will lose your free treatment. No second person including partners are  allowed in treatemnt  rooms unless the client is under the age of 16.

Children

Please arrange care for your children if you bring them during your appoinment.AMAX  doen not have childcare facilities and our staff cannot be spared to babysit children.We will be happy to help if staff is free.

Products

Choose your products carefully as we will not refund once sold even if you have not opened them.Refund will only be given to clients who have an allergic reaction and have notified us in person (conditions apply)

Discounts

Discounts are given at AMAX’s own discretion so please don’t ask as a refusal may be offensive.We are already priced very reasonably for our treatments and products.

Products

Choose your products carefully as we will not refund once sold even if you have not opened them.Refund will only be given to clients who have an allergic reaction and have notified us in person (conditions apply)

Discounts

Discounts are given at AMAX’s own discretion so please don’t ask as a refusal may be offensive.We are already priced very reasonably for our treatments and products.

Abusive clients

Verbal and physical abuse of any kind will not be tolerated at any stage.

Bring a friend

Introduce a  new client to AMAX and receive a free treatment or discount at the discretion of AMAX .Tell us if its your birthday– we will surprise you! (Condition applies)

Complains and compliments

You are most welcome to voice your concerns or any issues regarding your treatment or service provided at AMAX.

We have a complains and compliment form for you to fill out.

It can be confidential if you wish.

You can discuss  in person too.

We are a friendly team and will endeavour to solve or rectify any issues you may have.

We welcome your negative and positive feedbacks as this will also help us improve our services towards you.

Confidentiality

Is maintained at all times.

We do not discuss your treatment with any other clients.

All documents are confidential.

Photographs

At AMAX we obtain before and after photographs These are our best assessment tools .These pictures are purely confidential.You have full rights on your photographs and can take them by providing us the USB.A full written consent will be gained from you prior to using your photographs and in return we will offer you a free treatment or discount .(conditions apply)

Reading documents

These are for your own benefit so please read ! If unsure about any thing please do not hesitate to contact us.

Language

We can converse in Hindi and English therefore there is no language barrier.